How often have you tried to find critical information to answer questions from a client or customer? Then, after searching for minutes (or even hours,) inevitability you give up?
The ability to find the right information at the right time, while in the flow of work, is more critical than ever before.
In this webinar, Rightpoint and Coveo team up to provide a live demo and show how using AI can help you deliver a connected experience to:
· Drive productivity
· Increase customer satisfaction
· Reduce handle time
· Provide faster onboarding
· Harvest Microsoft Teams conversations
· Leverage Chatbots
· Search in apps (Teams, Salesforce, ServiceNow)
· Generate answers from various sources
· Integrate Microsoft Syntex and Viva Topics
· Increase document and content intelligence
You can view the recording here.